- Categories:Quality Assurance
- Time of issue:2020-10-29 16:41:10
1. Quality objectives
1. Strictly implement relevant national industry standards and national heat meter verification regulations:
2. Fully implement ISO9001: 2000 and ISO14001: 2004 quality management systems and environmental management systems to ensure product quality and ensure that the pass rate of products out of the box is above 99.8% under normal transportation conditions.
3. Realize the quality promise, let customers use our products with confidence and satisfaction, and strive to achieve customer satisfaction of more than 99%.
Three, delivery promise
1. Strictly follow the contract, fulfill the delivery time limit, ensure the integrity of the product provided, and ensure that the customer uses it on schedule;
2. In strict accordance with the provisions of the contract, specify the delivery location and delivery method to ensure the safety of the goods;
3. Regardless of the order quantity, our company promises to complete the supply task with quality and quantity;
Four, after-sales service commitment
1. Provide customers with free samples;
2. Establish customer files and conduct regular product quality tracking services;
3. Solve the worries of users when they encounter technical problems or other problems in the process of using the product;
4. Respond to customer needs 24 hours a day;
5. Serve customers in place within 2 hours after receiving customer fault complaints;
5. Service Hotline
1. Zhuhai Seastar Packaging Materials Co., Ltd. opened a service hotline 17722048755.
2. Solve all kinds of difficult problems for customers seven days a week
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